Privacy Policy

Effective Date: January 16, 2025

1. Introduction

Ultimate Ski Outfits (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, ultimateskioutfits.com, or use our services, including purchasing products from our store. We are committed to being transparent with you about our data collection practices. This policy forms an important element of the Terms and Conditions of using our website. By using our website and purchasing products from us, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. Your privacy is of great importance to us and we adhere to best practices to maintain the privacy and security of your personal data. We recommend that you read this Privacy Policy carefully before providing any personal information to us. We may update this policy from time to time, and any changes will be available on our website; it is your responsibility to remain up to date with the latest version of this privacy policy. This version of the Privacy Policy supersedes all previous versions.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes information that can identify you as an individual, such as your name, email address, phone number, postal address, billing address, and shipping address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us through our website.

  • Payment Information: We collect information necessary to process your payments, including your credit card number, expiration date, and security code. This data is processed securely through our payment gateway, which uses encryption to protect the security of your payment information. We do not store credit card information on our servers.

  • Account Information: If you create an account on our website, we collect your username and password, and any other information you voluntarily provide to us as part of your account profile. You are responsible for the security of your password. We advise that you choose a secure password and do not share your login details with third parties.

  • Order Information: When you place an order, we collect details about your purchase, including the products you ordered, the date and time of purchase, and any specific instructions you provide about the purchase. We use this information to fulfill your orders and provide customer support.

  • Browsing Information: We collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use this information to analyze how our website is used and to improve its performance and functionality. We may use cookies and similar technologies to gather this information.

  • Device Information: We may collect information about the device you use to access our website, including the hardware model, operating system version, device identifiers, and mobile network information.

  • Communication Information: When you contact us via email, phone, or other means, we collect the content of those communications.

  • Marketing Information: If you choose to sign up for our marketing communications, we will collect your email address and preferences in order to provide you with marketing material.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: We use your personal and payment information to process your orders, ship products, and provide customer support.

  • Account Management: We use your account information to manage your account, provide access to our services, and facilitate communication with you.

  • Payment Processing: We use your payment information to process your purchases. Our payment gateway provider uses encrypted protocols to ensure the security of your payment information.

  • Communication: We use your contact information to communicate with you about your orders, respond to your inquiries, and provide important updates regarding our products or policies.

  • Personalization: We use your information to personalize your experience on our website, provide tailored recommendations, and display content that we think may be of interest to you.

  • Website Improvement: We use browsing and device information to analyze how our website is used, identify technical issues, and make improvements to its functionality and design.

  • Marketing: If you opt in, we may use your contact information to send you newsletters, promotions, and other marketing communications. You can opt out of these communications at any time by following the instructions in the email.

  • Legal Compliance: We may use your information to comply with applicable laws and regulations, and to protect our legal rights, such as complying with a warrant or court order.

  • Security: We use your information to safeguard our website and your information against fraud, security breaches and other threats.

4. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, order fulfillment, data analytics, website hosting, email marketing, and other essential services. We will only share the minimum required information for them to provide their services, and we will ensure that they adhere to privacy standards as high as our own.

  • Shipping Carriers: We share your shipping information with our shipping partners to deliver products to you.

  • Payment Processors: We share payment information with payment processors to authorize and process payments. We use encryption and secure transmission protocols to ensure your payment information is protected by industry best practice security systems.

  • Legal Authorities: We may disclose your information to law enforcement or other legal authorities if required by law, or to protect our rights, or to protect the safety of our customers.

  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your information may be transferred to a third party, so that our business can continue to function normally. In the event of such a transfer, we will contact you to notify you of the change in control and the change in who is managing your personal data.

  • Marketing Partners: If you consent to receive marketing communications, we may share your information with our marketing partners. You can opt out of these communications at any time.

  • Aggregated Data: We may share aggregated and anonymized data that does not identify you with third parties for analytical and research purposes. This data cannot be used to identify you as an individual.

  • With Your Consent: We may share your information with other parties when we have your explicit consent to do so.

5. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption: We use industry-standard encryption protocols to protect sensitive information transmitted over the internet, such as your payment information.

  • Secure Storage: We store your personal information on secure servers with limited access.

  • Access Controls: We restrict access to personal information to authorized personnel only.

  • Regular Security Audits: We perform regular security audits to identify and address vulnerabilities in our systems.

  • Employee Training: We train our employees on best practices for data security and privacy.

  • Data Minimization: We only collect the data we absolutely need to function and perform our tasks. We will not gather additional information beyond what is necessary to perform our services.

  • Data Retention: We only retain personal data as long as is necessary for us to perform our services, and for as long as is required by law. We use a secure and compliant data retention schedule.

  • Third Party Security: We require all of our third party providers to use industry standard security methods to protect the security and integrity of your data.

While we take all reasonable steps to secure your data, no transmission over the internet or data storage system can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Objection to Processing: You have the right to object to the processing of your personal information, in some instances.

  • Restriction: You have the right to request that we restrict the processing of your personal information in some instances.

  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: You have the right to withdraw your consent to the processing of your information at any time, without this impacting the legality of any processing performed before this withdrawal.

  • Complaints: You have the right to lodge a complaint with a data protection authority if you believe we have not complied with the relevant data protection regulations.

To exercise these rights, please contact us at info@ultimateskioutfits.com. We will respond to your request within a reasonable timeframe, but we reserve the right to ask for reasonable proof of identity before performing any action to amend or delete your information.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your preferences and provide you with a better user experience.

  • Types of Cookies: We use both session cookies and persistent cookies, which help us provide a more tailored user experience and facilitate your purchasing process.

  • Cookie Management: You can control the use of cookies through your browser settings. You can choose to block or delete cookies, but this may impact the functionality of our website.

  • Third-Party Cookies: We may use third-party cookies for analytics and advertising purposes. The privacy policies of these third parties may apply to the use of their cookies.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@ultimateskioutfits.com, and we will take steps to delete such information. If you believe that a minor is using our website, or purchasing our products, you should immediately notify us of that and we will take appropriate action, including cancelling any orders placed by the minor.

9. International Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, where data protection laws may differ from those of your country. We take steps to ensure that your personal information is protected in accordance with this Privacy Policy, including by using standard contractual clauses approved by the relevant authorities for use in international data transfers. By using our services, you acknowledge and agree to such international data transfers.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We will notify you of any significant changes to this policy by email where you have provided us with your email address. It is your responsibility to check this policy regularly to stay informed about how we are protecting your information. Your continued use of our website after the posting of revised terms constitutes your agreement to those changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ultimate Ski Outfits
180 Webb Pond Eastbrook Rd
Franklin, Maine
Phone number: 207 565-2985
Email: info@ultimateskioutfits.com
Website: ultimateskioutfits.com